1. Information We May Collect

Depending on how you interact with Global Commodity Partners, we may collect personal and business information including:

• your name;
• company or organisation name;
• job title or business role;
• email address;
• telephone number;
• country or general location;
• information submitted through our contact or product enquiry forms;
• information about commodities, products, quantities, specifications or services you are interested in;
• business and transaction-related information you voluntarily provide;
• correspondence between you and Global Commodity Partners; and
• technical website information such as your IP address, browser type, device information and website usage information.

Where a proposed transaction requires additional verification, we may also request appropriate business, identity, regulatory or compliance documentation.

2. How We Collect Information

We may collect information when you:

• submit a contact or commodity enquiry through our website;
• contact us by email, telephone or another communication channel;
• communicate with one of our representatives;
• provide information in connection with a proposed business transaction or commercial relationship; or
• access or interact with our website.

Information may also be received from publicly available sources, business partners, suppliers, counterparties or service providers where lawful and appropriate.

3. How We Use Personal Information

We may use personal information to:

• respond to enquiries and requests;
• assess commodity, sourcing or supply requirements;
• communicate regarding potential business opportunities;
• verify parties to proposed transactions;
• conduct commercial, regulatory and compliance due diligence;
• manage existing and prospective business relationships;
• provide requested information;
• operate, maintain and improve our website;
• maintain business and administrative records;
• protect our business and users against fraud, misuse or security threats;
• comply with applicable legal and regulatory requirements; and
• send relevant business communications where permitted by law.

4. Disclosure of Information

Where reasonably necessary for our operations or a proposed transaction, information may be disclosed to:

• employees, representatives and authorised personnel of Global Commodity Partners;
• suppliers, buyers, counterparties or business partners involved in assessing or facilitating a potential transaction;
• professional advisers including lawyers, accountants and consultants;
• website hosting, form processing, email, cloud, CRM, analytics and IT service providers;
• banks, logistics providers, freight providers, inspection providers or other relevant transaction participants; and
• regulators, courts, government authorities or law-enforcement bodies where required or authorised by law.

Global Commodity Partners does not sell personal information to third parties.

5. Overseas Disclosure

Global commodity trading and international sourcing may involve organisations, suppliers, counterparties or service providers located outside Australia.

As a result, personal information may in some circumstances be disclosed to or processed by organisations located overseas.

Where Australian privacy laws apply, we take reasonable steps required by applicable law in relation to overseas disclosure of personal information.

6. Website Forms and Third-Party Services

Our website may use third-party providers to process enquiry forms, host website infrastructure, provide email services, manage communications, analyse website performance or provide other technology services.

Information submitted through these services may be processed according to the relevant provider's privacy and security practices as well as our own.

You should avoid submitting unnecessary sensitive or highly confidential information through a general website enquiry form.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with the site and improve website performance.

You may control or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

8. Marketing Communications

Where permitted by law, we may send communications regarding our services, business capabilities, commodities or relevant commercial opportunities.

You may opt out of marketing communications at any time by using an unsubscribe facility provided in the communication or by contacting us directly.

Operational, administrative or transaction-related communications may still be sent where reasonably necessary.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.

10. Access and Correction

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before processing an access or correction request.

Where applicable, requests will be handled in accordance with Australian privacy law.

11. Privacy Complaints

If you have concerns about how your personal information has been handled, please contact us using the details provided below.

We will review your concern and respond within a reasonable period.

Where applicable under Australian privacy law, you may also have the right to raise a privacy complaint with the relevant Australian privacy regulator.

12. Retention of Information

We retain personal information only for as long as reasonably necessary for our business, contractual, regulatory, compliance and legal purposes.

Information that is no longer required may be securely deleted, destroyed or de-identified where appropriate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technologies or legal obligations.

The current version will be published on this page together with its most recent update date.

14. Contact Us

For privacy enquiries, requests to access or correct personal information, or concerns regarding how your information has been handled, please contact Global Commodity Partners.